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2020 January EE - It's All About the Guest: Exceeding Expectations in Business and in Life
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2020 January EE - It's All About the Guest: Exceeding Expectations in Business and in Life

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When: Wednesday, January 22, 2020
5:00 pm - 8:00 pm
Where: Davio's Northern Italian Steakhouse
55 Boylston St
The Street Chestnut Hill
Chestnut Hill, MA 
United States
Contact: Makenzie Howard

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It's All About the Guest: Exceeding Expectations in Business and in Life, the Davio's Way


Experience Davio's Northern Italian Steakhouse compliments of FEI Boston!


Steve DiFillippo Author of "It's All About the Guest" and owner of Davio's Restaurants with 10 locations across the country will discuss the business of hospitality and how he has grown his restaurant empire to what it is today.


Steve DiFillippo SD

Steve DiFillippoChef/Owner/CEO, Davio’s Northern Italian Steakhouse

DiFillippo grew up eating authentic Italian food at home on the North Shore (Lynnfield, MA). His book, "It’s All About the Guest," is essentially a love story about food, family and the 34 year history of Davio's on Newbury Street when he bought it at the age of 24. Davio's currently has 10 locations, packaged food sold in thousands of supermarkets across the country and QVC, and most recently, an innovative partnership with the Awaken 180 weight loss program.


DiFillippo is actively involved in many organizations including: The Taste of the NFL, The Greater Boston Food Bank, Best Buddies and BUILD Inc. In the fall of 2008, DiFillippo was inducted into the Massachusetts Restaurant Hall of Fame and in 2014 he was awarded Restaurateur of the Year. In 2016, Best Buddies Massachusetts recognized Davio’s as Employer of the Year for their Jobs Program and in 2019, he received the Spirit of Leadership award. DiFillippo is a contributing Vice Chair of the Board of Overseers of the Anti-Defamation League, New England Region.















This meeting qualifies for 1 CPE credits.

Field of study:  Management Services

Prerequisites: There are no prerequisites for this meeting. 

Advance preparation: There is no advance preparation require for this meeting. 

Type of delivery method: Group-Live


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